Last Updated: February 21, 2026
The information provided on the BestFarewell platform (the "Service") is for general informational and organizational purposes only. All information is provided in good faith. However, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on or generated through the Service.
Under no circumstance shall BestFarewell, Inc. have any liability to you for any loss or damage of any kind incurred as a result of the use of the Service or reliance on any information provided through the Service. Your use of the Service and your reliance on any information is solely at your own risk.
BestFarewell is a planning and organizational tool. The Service does not provide and is not a substitute for legal, financial, tax, medical, or therapeutic advice.
Estate Planning Preparation: The Estate Planning Preparation Tool helps you organize your financial information, designate your wishes, and prepare materials to bring to a licensed attorney, Certified Financial Planner (CFP), Registered Investment Advisor (RIA), or other qualified professional. It does not create legally binding documents such as wills, trusts, powers of attorney, or advance healthcare directives. The output of the Estate Planning Preparation Tool has no legal effect until reviewed, formalized, and executed with a licensed professional in your jurisdiction.
Financial Information: Any references to financial planning, insurance, or asset management are for organizational purposes only. BestFarewell does not provide investment advice, tax advice, or insurance recommendations. Consult a licensed professional for financial decisions.
Medical Directives: If you record medical wishes or healthcare preferences through the Service, these entries are for your personal reference and family coordination only. They do not constitute legally binding advance healthcare directives or living wills unless separately executed in accordance with the laws of your state.
Funeral and Burial Planning: Information and checklists provided through the Service are intended as general guidance. Funeral and burial regulations vary by state and locality. Consult a licensed funeral director or your local regulatory authority for requirements specific to your situation.
We encourage you to consult with qualified professionals before making legal, financial, or medical decisions based on any information organized or generated through the Service.
Certain content produced through the Service, including obituaries, eulogies, tribute scripts, planning suggestions, and Sage AI assistant responses, is generated using artificial intelligence technology.
Accuracy: While we strive to ensure AI-generated content is appropriate and respectful, we cannot guarantee its accuracy, completeness, or factual correctness. AI systems may produce content that contains errors, omissions, or inaccuracies.
Review Required: All AI-generated content is provided as a draft. Users are responsible for reviewing, editing, and verifying all AI-generated content before publishing, sharing, printing, or distributing it. BestFarewell is not responsible for any inaccuracies, inappropriate content, or other issues that arise from AI-generated content that has been published without adequate review.
Not Original Creative Works: AI-generated content is produced by machine learning systems and should not be considered a unique creative work. BestFarewell does not claim copyright over AI-generated content provided to you, but we also cannot guarantee that such content does not resemble existing works.
No Guarantee Against Intellectual Property Claims: BestFarewell does not warrant that AI-generated content is free from intellectual property claims by third parties. The legal landscape surrounding AI-generated content and intellectual property is evolving. Users who publish AI-generated content do so at their own discretion and risk.
Emotional Sensitivity: AI-generated content related to death, grief, and memorialization is inherently sensitive. While our AI systems are designed to produce respectful and compassionate content, they may not always capture the tone, nuance, or cultural context appropriate to your specific situation. We recommend that a family member or trusted person review all AI-generated memorial and tribute content before it is shared publicly.
BestFarewell uses third-party artificial intelligence service providers to power features such as SageLink AI, Sage AI assistant, and MemoryReel. These providers:
BestFarewell selects AI providers based on their data handling practices, security commitments, and contractual protections. However, we cannot guarantee the actions or security of third-party providers. For more information about how your data is processed by AI features, see our Privacy Policy.
The Service may display testimonials from users of our products and services. These testimonials reflect the personal experiences and opinions of those individuals. The experiences described are specific to those users and may not be representative of all users. We do not claim, and you should not assume, that all users will have the same results or experiences.
The Service may contain links to external websites, resources, or services that are not owned or controlled by BestFarewell. This includes links to estate planning attorneys, financial advisors, funeral homes, grief resources, and other third-party services listed in the Planning Portal or resource directories.
BestFarewell does not endorse, guarantee, or assume responsibility for the accuracy, relevance, legality, or quality of any content, products, or services offered by third-party websites. Accessing external links is at your own risk. We encourage you to review the terms and privacy policies of any third-party site you visit.
Memorial pages created through the Service are user-generated. BestFarewell does not independently verify the accuracy of biographical information, dates, photographs, or other content posted on memorial pages. The account holder who created the memorial page is responsible for the accuracy of its content.
Condolence messages and visitor contributions to memorial pages are submitted by third parties and do not represent the views of BestFarewell. While we provide tools for memorial page creators to moderate visitor content, we are not responsible for monitoring all visitor-submitted content.
BestFarewell strives to maintain continuous availability of the Service. However, we do not guarantee that the Service will be available at all times. The Service may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.
We are not liable for any loss or inconvenience caused by service interruptions, including the temporary unavailability of memorial pages, AI features, or stored data. We recommend that users maintain their own copies of important documents and information stored on the platform.
While BestFarewell implements industry-standard security measures including AES-256 encryption, TLS encryption in transit, and role-based access controls, no digital platform can guarantee absolute security. We are committed to protecting your data but cannot warrant that unauthorized third parties will never be able to circumvent our security measures.
For more details about our security practices, see our Privacy Policy.
BestFarewell maintains partnerships with funeral homes, estate planning professionals, and other service providers. When the Service refers you to or connects you with a partner or vendor:
If you have any questions about these disclaimers, please contact us at:
BestFarewell, Inc.
Email: team@bestfarewell.com