BestFarewell gives grief counselors a dedicated practice portal: encrypted session notes, between-session mood tracking, therapeutic assignments, and free family accounts. All in one secure place.
End-to-End Encrypted Notes
Session notes are AES-256 encrypted. Families and future counselors never have access.
Free Family Accounts
Invite grieving families at no cost. Grief support tools activate instantly with no subscription required.
HIPAA-Ready Storage
All client data is stored securely with role-based access control and audit logging throughout.
A warm, focused view of each family member: moods, assignments, and session notes in one place.
Client Member
Lisa Martin
Mood History
Last 5 sessionsAssignments
3 activeGrief journal entry
Due Mar 13
Breathing exercise (daily)
Due Mar 15
Letter to self (future)
Due Mar 20
Session Note
Mar 10 · EncryptedClient expressed progress in accepting the loss. Demonstrated reduced avoidance behaviors. Introduced breathing techniques for acute grief episodes. Assigned journaling for next session...
Every feature reflects the unique needs of counselors who work with bereaved families through some of life's hardest moments.
Write session notes that are AES-256 encrypted at rest and in transit. Notes are scoped to your practice only. A family can never read them, and neither can a future counselor.
Clients log their emotional state after each session from their family portal. You see a rolling history of the last five sessions, with trends that inform your next conversation before it starts.
Send journaling prompts, breathing exercises, or reflection tasks directly to your clients. Assignments are tied to the individual family member so context is never lost.
Track meaningful milestones for each client: the first holiday without a loved one, a completed estate task, a breakthrough session. Goals give structure to the grief journey.
See all your clients at a glance: upcoming sessions, pending mood check-ins, overdue assignments, and members who may need a follow-up. All in one view.
Invite grieving families who cannot afford a full subscription. They get immediate access to grief support tools at no cost. You start your work the same day.
Fill out the form below. Our team reviews every application and reaches out within one business day.
Submit your business details and reserved slug for admin review.
Submit your application and our team will reach out directly to complete onboarding.
From application to your first client session note in four steps.
1
Apply and receive approval within one business day.
2
We configure your branded counselor portal and add your practice details.
3
Invite your first client family, existing or new, in under a minute.
4
Write your first encrypted session note and send an assignment, right away.
Are session notes truly private?
Yes. Session notes are encrypted with AES-256-GCM before storage. Families never have access to note content. If your practice ends a client relationship, a future counselor cannot see your notes. Each practice has its own encryption scope.
What do clients (families) actually see?
Families see their own mood history, any assignments you have sent them, scheduled sessions, and their grief timeline milestones. They do not see your session notes or any internal practice data.
Is there a cost to invite a grieving family?
No. Grief counselors can invite new families at no charge. The family gets a free-tier BestFarewell account with access to receive assignments, log moods, and use their grief support tools. If they want the full estate planning suite, they can subscribe independently.
How long does onboarding take?
Most practices are fully set up within one business day. After approval, you receive a direct link to your counselor portal, a quick walkthrough, and the ability to invite your first family immediately.
BestFarewell gives grief counselors the infrastructure to stay present in their clients' lives, between appointments and through every milestone.